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Frequently asked questions

Here we go through the most frequently asked questions, click on the question you want to read more about!
Can't find the answer to your question? Contact us by email or phone.

Web development

E-commerce

We are platform-independent, which means that we work with your company to find the best e-commerce platform for your business. Examples of platforms that we have experience with are Woocommerce, Quickbutik, Shopify, Prestashop, Abicart & Nyehandel.

In 2017, our CEO Viktor started an e-commerce business alongside his studies called elegantaklockor.se, now he has put it to rest to invest wholeheartedly in Digitalpartner. He saw elegantaklockor.se as an extended learning platform alongside his studies and an introduction to entrepreneurship. "In addition, we have been helping customers to build both webshops and digital marketing for several years. The fact that we also have trained staff is a security for you as a customer.

It depends a bit. Some assignments we do everything from graphic profile, photography to copywriting. But it is quite common for the client to send us the logo, images and texts themselves. In that case, it's important that you send it over early in the project so that the assignment doesn't come to a standstill. Some want us to set up a framework that you then fill with products according to our instructions and other companies want us to do everything from start to finish.

Websites

This means that we create a unique design based on your wishes and needs. We start with a meeting to go through your wishes and look at your current situation. Then we develop a design proposal that you can provide feedback on. After feedback, we make the necessary adjustments to achieve a perfect end result!

Yes, we adapt to your needs. In addition, we have our sister company Sitepartner where we offer local companies simpler industry-specific websites at a fixed price.

It depends a bit. Some assignments we do everything from graphic profile, photography to copywriting. But it is quite common for the client to send us the logo, images and texts themselves. Then it is important that you send it over early in the project so that the assignment does not stop!

Web hosting

Yes, we rent our own server from Oderland, which is among the most highly recommended in Sweden. Via that server, we offer our customers our own solutions that we manage for them. It provides secure websites and fast loading times.

First of all, you need a domain name, such as www.digitalpartner.se. Here at the Internet Foundation you can see if your particular domain name is available or not. Then you can choose an email solution, we recommend Microsoft 365 or Google Workspace. But if you do not need such advanced solutions, we can help you set up email addresses directly on the web host.

Absolutely, we can register and manage the domain name for you. We invoice annually for domain name registration and management.

Maintenance

Yes, but keep in mind that this needs to be done regularly and that it is important not to do updates before it is safe to do the update. If you choose to do it yourself and it happens to go wrong, which can happen... You may need to hire a consultant to fix it, which may cost more than the service contract costs for a whole year.

If you have a service contract with us, we will restore your site at no extra cost in the event of an accident.

Unfortunately, there are viruses that can attack your website. If you keep your website updated, there is usually no problem, but if you haven't updated for a long time, security holes open up for viruses to attack.

Digital marketing

Instagram

No, we can agree on an approach that includes start-up, strategy and training. After which you handle publishing and advertising for the next quarter, then we can come in and help you with the direction for the next quarter. We can also have an arrangement where we take photos and create content for your social media while you manage strategies, publishing and advertising. So in other words, there are different ways to go based on your wishes, but of course we want to help you with everything from strategies, photographs, copywriting, ongoing publications and advertising.

Yes, it's possible, there are different tools in Facebook to manage both Facebook and Instagram from the same place. We help you with settings to make it work!

Yes, we help clients with both advertising and posting on Facebook & Instagram.

Facebook

No, we can agree on an approach that includes start-up, strategy and training. After which you handle publishing and advertising for the next quarter, then we can come in and help you with the direction for the next quarter. We can also have an arrangement where we take photos and create content for your social media while you manage strategies, publishing and advertising. So in other words, there are different ways to go based on your wishes, but of course we want to help you with everything from strategies, photographs, copywriting, ongoing publications and advertising.

Yes, it's possible, there are different tools in Facebook to manage both Facebook and Instagram from the same place. We help you with settings to make it work!

Yes, we help clients with both advertising and posting on Facebook & Instagram.

Youtube

Visit our channel here. There you can see a selection of our productions.

The list can be made both long and short. What many people don't think about is the sound, which is almost more important than the image. For that, you need the right kind of microphone and some knowledge of mixing if you also want music in the video.

We can help you. Get in touch with us!

LinkedIn

No, we can agree on an approach that includes start-up, strategy and training. After which you handle publishing and advertising for the next quarter, then we can come in and help you with the direction for the next quarter. We can also have an arrangement where we take photos and create content for your social media while you manage strategies, publishing and advertising. So in other words, there are different ways to go based on your wishes, but of course we want to help you with everything from strategies, photographs, copywriting, ongoing publications and advertising.

Yes, it is possible to advertise on LinkedIn. It is particularly suitable for companies with corporate customers. You can also advertise to recruit talented staff.

Yes, we help clients with both advertising and publishing on LinkedIn.

Copywriting

Absolutely, we can do regular weekly publications or one publication per month. We'll find a good arrangement tailored to your needs!

Product copy is very important to get a selling product page. We can help you either with a framework that you can work with yourself or write the texts for all your products for you.

Yes, we can both write texts or adapt your existing texts on the website. Of course with SEO focus!

Video

Yes, we make both long and short videos. They are always customised to look good in social media feeds.

Yes, we and our contacts can help you with budget planning, finding the right venue, casting etc. for larger productions.

Absolutely! There are many advantages to filming in your workplace.

photo

Yes, we can make great looking and selling images for social media and websites. Like cover images, banners and content images. In addition, we can edit existing images to fit well with your new ones on your website or social media.

We have photographed and worked with everything from local businesses to large ones such as McDonald's.

It's going great. Contact us and we will plan a successful photo shoot at your location.

Google Ads (SEA)

It depends on what type of Google advertising you want to focus on. For example, search ads appear as the top 3-4 search results when searching on Google. Product adverts can appear high up in the search results when you search for a specific product. Display ads can appear on various websites and it is also possible to advertise on Youtube via Google Ads.

The adverts can start the same day we agree if we agree and if everything goes as planned. But keep in mind that the first 3 months are needed to collect data to be optimised. After that we can see improvements every month!

Advertising on Google is a long-term endeavour that requires improvements based on the information you get from advertising. But we offer 1 calendar month's notice period, partly because we know we can deliver but also so that you do not have to commit to long contracts!

Google Tools

This is best done via Google Analytics. Here you can see, among other things, how many visitors the website has had, where they came from and how many leave directly. In addition, Google Search Console is a good tool to see statistics on what visitors searched on Google to end up on your website.

This requires a tool called Google My Business, which is like your business profile on Google. Here you can add information such as address, opening hours, photos and other information about the company. You can also use the tool to collect reviews on Google!

Absolutely, it is possible to track most things on a website if everything is set up correctly. For example, purchases or leads. It is done via a tool called Google Tag Manager!

Search Engine Optimisation (SEO)

Sometimes it's best to build new instead of rebuilding to get your current website Google-friendly. But we start by analysing the current situation to develop a plan tailored to your conditions and needs.

It is important to be patient with SEO, it is not possible to achieve organic results overnight. Long-term and continuous work is needed to achieve good results! Month 1-3 we can see trends and small improvements. In months 4-6 we start to see results in the form of more clicks and exposures. From month 6 we start to see results for real and it's a great feeling. We know what that feeling feels like because that's how we get the majority of our customers!

After the hard work of planting, you can harvest in autumn. The advantage of SEO is that what you've sown will continue to produce results year after year, without you having to resow it. Instead, it is enough to review it so that the content is relevant. A blog post published today can yield results for years to come!
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