Introduction - Data protection is a matter of trust and your trust is important to us. We strictly adhere to the regulations and laws governing the collection of personal data, so that you feel safe when you visit our website and use our services. We would like to inform you here about how we collect and process data.
Collection of personal data on Digitalpartner.se is carried out within the framework of the applicable legislation and the EU General Data Protection Regulation (GDPR).
Digitalpartner.se with organisation number 559194-6099 is the data controller for the collection of information about you as a customer/visitor. We have taken measures to ensure that your personal data is handled in accordance with current legislation.
Through cookies - When you visit our website, we collect information about your geography, IP address, pages visited, interaction, length of visit and searches. This is done so that we can improve the experience of visiting the website.
By order - Demographic data, services, email address, order total and frequency. In addition, information sent out in the form of confirmation emails, receipts and customer support is saved. This information is saved so that we can fulfil our commitments when purchasing services.
Through credit assessment - Which can be done in connection with the ordering of services. The credit assessment is carried out by a third-party assessment company.
Obligations - So that we can fulfil our obligations to you as a customer. Like purchasing, invoicing and customer service.
Customer service - To handle customer service via email, to answer questions about your order or previous orders, to resolve errors or to help you prepare an order.
Marketing and promotion - To provide inspiration, offers, personalised recommendations via email, SMS, post via third party advertising (newsletters, direct mail, SMS mailings are only sent with your consent).
Customer experience - To improve your experience when visiting Digitalpartner.se, to develop new technical solutions. Information about customer behaviour is used to develop the website and to improve knowledge about customer preferences.
Risk & fraud - In order to avoid the risk of fraud.
Legislation - To ensure compliance with existing legislation.
We want to be open and transparent about how we process your data. If you want to gain insight into the personal data processing we do in relation to you, you have the right to request information about the processing (i.e. information about purposes, categories of personal data, retention period or the criteria for determining the retention period, information about where the data has been collected from and the existence of automated decision-making including information about the logic behind and the significance of the processing).
You also have the right to receive an electronic copy of your personal data processed by us if you make an application electronically.
If we receive a request for access, we may ask for additional information to ensure what information you want to see and that we disclose it to the right person.
Right to rectification - You have the right to request that your personal data be rectified if it is inaccurate. Within the framework of the stated purpose, you also have the right to complete any incomplete personal data.
Right to erasure - You have the right to have your data deleted, in which case we will remove any personal data that we are not legally required to keep.
Right to restriction - You have the right to request that our processing of your personal data be restricted. We will inform you if the restriction of processing of personal data ends.
Withdrawal of consent - You have the right to withdraw your consent at any time. In this case, we will not continue to collect new data for purposes that were based on your consent. We do, however, have the right to continue to process data already collected in accordance with the consent given, but we will not supplement or update this data. If there is no other legal basis for us to keep the data, we will delete it. If you wish to withdraw your consent, please contact our customer service at the following e-mail address: info@digitalpartner.se
We only keep personal data for as long as necessary, after which it is deleted.
We will not store your personal data for longer than required by law. We will then de-identify your personal data, which means that we remove all identification possibilities so that the data that is processed in the future can no longer be linked to you as a natural person.
In addition, we will retain your data for as long as we are obliged to do so in order to fulfil legal obligations, e.g. for accounting purposes.
When you visit Digitalpartner.se, cookies are stored on your platform. A cookie is a small text file that is stored in your browser to recognise your platform on subsequent visits. No personal information is stored in our cookies.
Almost all websites use cookies. They are stored in your browser to help you, which helps to analyse how the website is used so that the user experience can be improved. In many cases, cookies are necessary to provide a particular service on the website.
The information in your cookies is sent between your browser and a web server and includes information about user preferences, login and how the website is used.
If you don't want cookies on your computer, you can organise this in your browser settings.
If you have any further questions regarding data protection, you are always welcome to contact us at the e-mail address: info@digitalpartner.se
We want to be open and transparent about how we process your data. If you want to gain insight into the personal data processing we do in relation to you, you have the right to request information about the processing (i.e. information about purposes, categories of personal data, retention period or the criteria for determining the retention period, information about where the data has been collected from and the existence of automated decision-making including information about the logic behind and the significance of the processing).
You also have the right to receive an electronic copy of your personal data processed by us if you make an application electronically.
If we receive a request for access, we may ask for additional information to ensure what information you want to see and that we disclose it to the right person.
Right to rectification - You have the right to request that your personal data be rectified if it is inaccurate. Within the framework of the stated purpose, you also have the right to complete any incomplete personal data.
Right to erasure - You have the right to have your data deleted, in which case we will remove any personal data that we are not legally required to keep.
Right to restriction - You have the right to request that our processing of your personal data be restricted. We will inform you if the restriction of processing of personal data ends.
Withdrawal of consent - You have the right to withdraw your consent at any time. In this case, we will not continue to collect new data for purposes that were based on your consent. We do, however, have the right to continue to process data already collected in accordance with the consent given, but we will not supplement or update this data. If there is no other legal basis for us to keep the data, we will delete it. If you wish to withdraw your consent, please contact our customer service at the following e-mail address: info@digitalpartner.se
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